Reference

Terms Conditions That Shape Your Account

These terms set out how your rebate88 account works — from the moment you open it on your phone to how you withdraw later.

Account TermsMobile AccessFair UsePayment Rules
rebate88 Terms Conditions That Shape Your Account
DATA & ACCOUNT SAFETY

How We Handle Your Account Data

We treat the information tied to your rebate88 account — verification documents, payment details and login history — as part of the same account record these terms reference. Cookies keep your session active between mobile and browser, so you're not asked to log in twice in one sitting. We keep account and transaction records only as long as needed to resolve disputes or respond to a payment provider's query. Want to check, correct or remove your account data? Write in through the support channel above and we'll confirm the next step.

Account Verification

We confirm identity details before releasing a withdrawal, matching the name on your account to the name on your Touch 'n Go eWallet or bank-linked payment method.

Session Cookies

Cookies keep your login active as you move between the app and browser, so returning to the lobby on a different device doesn't reset your session.

Record Retention

Transaction and account logs are kept only as long as needed for dispute handling or payment verification, then cleared from active storage.

Data Change Requests

Ask us to check or update the personal details tied to your account by reaching support directly; we'll confirm what's needed before any change is made.

POLICY QUESTIONS

Where To Ask About These Terms

If a clause in these terms isn't clear, don't guess — ask us directly through the channels below. Our support team handles terms-related questions the same way they handle account or payment queries, so you don't need a separate ticket type. Have your registered mobile number and account email ready; it speeds up how quickly we can pull up your account history and answer questions about specific transactions, including ones made through Touch 'n Go eWallet or GrabPay.

Live Chat Open live chat from your account dashboard to ask about any clause in these terms, including payment or withdrawal rules tied to Touch 'n Go eWallet and Boost.
Email Support Send a written request if you need a formal answer on a terms question — useful when you want a record of how a specific clause applies to your account.
In-App Help Reach the same support desk from the mobile app without switching to a browser, so you can raise a terms query mid-session while you're on the move.

Terms & Conditions Questions We Get

Here are the questions we hear most often about how these terms apply to your rebate88 account, your payments and your personal data.

No — the same terms apply whether you open rebate88 through the app or a browser; account rules, payment steps and fair-use conditions don't change by device.

Yes, both are accepted payment methods under these terms; what matters is that the name on the payment method matches your verified account details.

We post the update on this page and it takes effect from that point; continuing to use your account after the update means you've accepted the new version.

Access depends on local law and is available only where local law permits, so eligibility can vary depending on your region.

Reach out through live chat or email support with your account details ready; we'll walk through how that specific clause applies to your transaction.

Yes — contact support with the correction you need; we'll confirm the identity check required before updating anything tied to your account.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.